Shangri-la Surabaya ★★★★★

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Shangri-la Surabaya | Surabaya | Java | Indonesia

Jl. Mayjend Sungkono 120, Sawahan, 60256 Surabaya, Indonesia

Shangri-la Surabaya

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.

Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

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Room choices in Shangri-la Surabaya

Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock, Dressing room
View City view, Landmark view, Pool view, View
Outdoors Picnic area, Sun terrace, Garden
Kitchen Dining table, Tumble dryer, Electric kettle, Refrigerator
Room Amenities Socket near the bed, Clothes rack
Activities Live music/performance, Movie nights, Tennis equipment Additional charge, Kids' club, Nightclub/DJ Additional charge, Children's playground, Games room, Golf course (within 3 km) Additional charge, Tennis court
Living Area Sofa, Desk
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV
Food & Drink Kid-friendly buffet, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Free public parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
Reception services Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Carbon monoxide detector, Designated smoking area, Air conditioning, Allergy-free room, Wake-up service, Hardwood or parquet floors, Car hire, Packed lunches, Carpeted, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Accessibility Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible, Upper floors accessible by elevator
2 swimming pools Open all year, Adult only, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Open all year, Suitable for kids, Shallow end, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre, Fitness centre, Sauna
Languages spoken English, Indonesian

Conditions

Check-in From 14:00 to 23:00
Check-out From 06:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Shangri-la Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Different policy for children breakfast apply in this property, please check children policy for more information.

All children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Sauna is closed from Fri 06 Nov 2020 until Thu 31 Dec 2020

Hot tub/jacuzzi is closed from Fri 06 Nov 2020 until Thu 31 Dec 2020

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at Shangri-la Surabaya?

WiFi is available in all areas and is free of charge.

Is there free parking available at Shangri-la Surabaya?

Free public parking is possible on site (reservation is not needed)., Valet parking, Accessible parking

What are the outdoor activities at Shangri-la Surabaya

Picnic area, Sun terrace, Garden

What languages are spoken at Shangri-la Surabaya?

English, Indonesian

What are the general services offered at Shangri-la Surabaya?

Shuttle service Additional charge, Carbon monoxide detector, Designated smoking area, Air conditioning, Allergy-free room, Wake-up service, Hardwood or parquet floors, Car hire, Packed lunches, Carpeted, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Shangri-la Surabaya?

Pets are not allowed.

What is the check-in time at Shangri-la Surabaya?

From 14:00 to 23:00

What is the check-out time at Shangri-la Surabaya?

From 06:00 to 12:00

100% real reviews of Shangri-la Surabaya

tpl.official.section.reviewsHome.description

8,0
Purpose of trip: Leisure trip
What was the highlight of Shangri-la Surabaya
Great
Pool area was great and the rooms comfortable - the lobby was huge!
Restaurants expensive and the quality not reflected in the price
9,0
Purpose of trip: Leisure trip
What was the highlight of Shangri-la Surabaya
I had a good night rest thanks to Shangri-la.
Breakfast was good but do have room for improvement especially the quality of food.
The quality of food served during breakfast could be of a higher standard.
8,0
Purpose of trip: Leisure trip
What was the highlight of Shangri-la Surabaya
The hotel was a relief from my hectic schedule. Perfect for bossiness travel
Breakfast was good, room was clean and comfortable and the ambience was very nice overall in the hotel
Pool area and set up looks outdated. Gym also could use some modernization (better move to pool area rather than closed area.
8,0
Purpose of trip: Leisure trip
What was the highlight of Shangri-la Surabaya
Satisfactory
Hospitality of the staffs. Large lobby area though smoking is still allowed. Cleanliness
Gym area, strength equipment should be renewed. Changing room, including shower , sauna , jacuzzi have been outdated should be renovated.
Nearby the Shangri-la Surabaya
Indonesia / Surabaya
Surabaya

Nearby places of interest

Ciputra World Surabaya Mall Ciputra World Surabaya Mall
0.3 miles
Surabaya Town Square Surabaya Town Square
1 miles
House of Sampoerna House of Sampoerna
1.3 miles
Surabaya Zoo Surabaya Zoo
1.5 miles
Mpu Tantular Museum Mpu Tantular Museum
1.6 miles
Bungkul Park Bungkul Park
1.6 miles
Darmo Trade Center Darmo Trade Center
1.7 miles
Royal Plaza Royal Plaza
1.9 miles
Central Point Mall Central Point Mall
2.1 miles
Gereja Perawan Maria tak Berdosa Gereja Perawan Maria tak Berdosa
2.3 miles

Highlighted Places

Sharp Bamboo Monument Sharp Bamboo Monument
2.5 miles
Tunjungan Mall Tunjungan Mall
2.5 miles
Joko Dolog Statue Joko Dolog Statue
2.5 miles
Submarine Monument Submarine Monument
2.8 miles
Pasar Turi Train Station Surabaya Pasar Turi Train Station Surabaya
3 miles
Gubeng Train Station Gubeng Train Station
3 miles
Al Akbar Mosque Al Akbar Mosque
3.2 miles
Red Bridge Surabaya Red Bridge Surabaya
4 miles
Ampel Mosque Ampel Mosque
4.6 miles
Jalesveva Jayamahe Monument - Monjaya Jalesveva Jayamahe Monument - Monjaya
6.7 miles

Nearby airports

Juanda International Airport Juanda International Airport
8 miles
Abdul Rachman Saleh Airport Abdul Rachman Saleh Airport
44 miles

Connections & Popular Places of interest

Restaurant Dewa Ndaru Restaurant Dewa Ndaru
0.2 miles

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