Shangri-la Surabaya
Get the celebrity treatment with world-class service at Shangri-la Surabaya
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Room choices in Shangri-la Surabaya
Services
| Internet | WiFi is available in all areas and is free of charge. |
| Bathroom | Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower |
| Bedroom | Linen, Wardrobe or closet, Alarm clock, Dressing room |
| View | City view, Landmark view, Pool view, View |
| Outdoors | Picnic area, Sun terrace, Garden |
| Kitchen | Dining table, Tumble dryer, Electric kettle, Refrigerator |
| Room Amenities | Socket near the bed, Clothes rack |
| Activities | Live music/performance, Movie nights, Tennis equipment Additional charge, Kids' club, Nightclub/DJ Additional charge, Children's playground, Games room, Golf course (within 3 km) Additional charge, Tennis court |
| Living Area | Sofa, Desk |
| Media & Technology | Flat-screen TV, Cable channels, Satellite channels, Telephone, TV |
| Food & Drink | Kid-friendly buffet, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
| Parking | Free public parking is possible on site (reservation is not needed)., Valet parking, Accessible parking |
| Reception services | Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
| Entertainment and family services | Kids' outdoor play equipment |
| Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
| Business facilities | Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge |
| Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
| General | Shuttle service Additional charge, Carbon monoxide detector, Designated smoking area, Air conditioning, Allergy-free room, Wake-up service, Hardwood or parquet floors, Car hire, Packed lunches, Carpeted, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| Accessibility | Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible, Upper floors accessible by elevator |
| 2 swimming pools | Open all year, Adult only, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Open all year, Suitable for kids, Shallow end, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas |
| Wellness | Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre, Fitness centre, Sauna |
| Languages spoken | English, Indonesian |
Conditions
| Check-in | From 14:00 to 23:00 |
| Check-out | From 06:00 to 12:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
| Children and beds | Children of any age are welcome. |
| No age restriction | There is no age requirement for check-in |
| Pets | Pets are not allowed. |
| Accepted payment methods | Cash Shangri-la Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Children’s Meal Policy for All Shangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Shangri-la Hotel Surabaya
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Is WiFi available at Shangri-la Surabaya?
WiFi is available in all areas and is free of charge.
Is there free parking available at Shangri-la Surabaya?
Free public parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
What are the outdoor activities at Shangri-la Surabaya
Picnic area, Sun terrace, Garden
What languages are spoken at Shangri-la Surabaya?
English, Indonesian
What are the general services offered at Shangri-la Surabaya?
Shuttle service Additional charge, Carbon monoxide detector, Designated smoking area, Air conditioning, Allergy-free room, Wake-up service, Hardwood or parquet floors, Car hire, Packed lunches, Carpeted, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at Shangri-la Surabaya?
Pets are not allowed.
What is the check-in time at Shangri-la Surabaya?
From 14:00 to 23:00
What is the check-out time at Shangri-la Surabaya?
From 06:00 to 12:00
100% real reviews of Shangri-la Surabaya
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Nearby the Shangri-la Surabaya
Nearby places of interest
Ciputra World Surabaya Mall
Surabaya Town Square
House of Sampoerna
Surabaya Zoo
Mpu Tantular Museum
Bungkul Park
Darmo Trade Center
Royal Plaza
Central Point Mall
Gereja Perawan Maria tak Berdosa
Highlighted Places
Sharp Bamboo Monument
Tunjungan Mall
Joko Dolog Statue
Submarine Monument
Pasar Turi Train Station Surabaya
Gubeng Train Station
Al Akbar Mosque
Red Bridge Surabaya
Ampel Mosque
Jalesveva Jayamahe Monument - Monjaya
Nearby airports
Juanda International Airport
Abdul Rachman Saleh Airport
Connections & Popular Places of interest
Restaurant
Dewa Ndaru
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